Privacy Policy

Overview

This Privacy Policy explains how Char GPT Chat collects, uses, and shares information when you use our website, applications, billing pages, and related services.

By using the service, you agree that we may handle your information as described in this policy.

Information We Collect

We may collect the following categories of information when you interact with the service:

• Account details such as your name, email address, login credentials, and profile information.
• Billing details such as your plan selection, purchase history, subscription status, transaction identifiers, and limited payment metadata provided by our payment processors.
• Usage information such as pages viewed, device and browser information, IP address, referral data, session activity, and general analytics events.
• Content you submit through the service, including prompts, messages, uploads, support requests, and feedback.

How We Use Information

We use information we collect to:

• Provide, operate, maintain, and improve the service.
• Create and manage accounts, subscriptions, and purchases.
• Personalize content, recommendations, and product experiences.
• Detect fraud, abuse, unauthorized access, and technical issues.
• Communicate with you about updates, billing, support, promotions, and service notices.
• Comply with legal obligations and enforce our terms, policies, and rights.

How We Share Information

We do not sell personal information for money. We may share information with third parties in the ordinary course of operating the service.

• Vendors and service providers that help us run hosting, analytics, customer support, communications, authentication, billing, and payment processing.
• Professional advisers, law enforcement, regulators, or other third parties when required by law or when reasonably necessary to protect rights, safety, and security.
• A buyer, investor, or successor in connection with a merger, acquisition, financing, or sale of all or part of the business.

Cookies And Tracking

We and our service providers may use cookies, pixels, local storage, and similar technologies to keep you signed in, remember preferences, understand traffic, measure performance, and improve the service.

You can usually manage cookies through your browser settings, but disabling them may affect functionality.

Data Retention

We keep information for as long as reasonably necessary to provide the service, meet legal or accounting obligations, resolve disputes, enforce agreements, and maintain business records.

Retention periods may vary depending on the type of data, the purpose for which it was collected, and applicable legal requirements.

Your Choices And Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.

To make a privacy request, contact us at admin@chargptchat.com. We may need to verify your identity before completing a request.

Security

We use reasonable administrative, technical, and physical safeguards to protect information, but no security measure is perfect and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account.

Children's Privacy

The service is not directed to children under 13, and you should not use the service if you are not legally permitted to do so in your jurisdiction.

If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and remove it where required.

Changes To This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the date above and take other reasonable steps to notify users when appropriate.

Your continued use of the service after an updated Privacy Policy becomes effective means the updated policy will apply going forward.

Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at admin@chargptchat.com.